Services
Aurora Assist exists for the point where a personal, family, property, workplace or business matter has become tangled, urgent, overdue or difficult to manage without structured help. We support UK and US-related matters where they fall within our scope.
Companies House and HMRC-adjacent administration, confirmation statements, director and PSC records, registered-office issues, business correspondence, invoice records, contractor follow-up, filing priorities, process notes and document packs.
Support with grievances, disciplinaries, dismissal issues, workplace disputes, settlement discussions, mediation preparation, employment document packs, correspondence, chronologies, evidence bundles, tribunal preparation and litigation support.
Residential and commercial lease administration, tenancy paperwork, rent and deposit records, repair and disrepair timelines, renewal or termination paperwork, service-charge issues, evidence packs and correspondence with landlords, tenants, agents and managing parties.
Practical support with wills, probate and estate administration, including document organisation, executor and beneficiary correspondence, asset and liability schedules, bereavement paperwork, probate checklists and handover notes for professional advisers where needed.
Formal complaints, letters and response packs, consumer and supplier disputes, creditor correspondence, reputation issues, mediation packs, chronology building, issue lists, evidence organisation and preparation for hearings, negotiations or professional review.
Universal Credit, disability benefits, housing applications, homelessness issues, council and housing-association complaints, SARs, review requests, escalation letters, ombudsman packs and practical advocacy preparation.
Support for clients whose personal or business administration crosses UK and US issues, including document collation, correspondence, chronology building, adviser handover notes and coordination where different professional inputs may be needed.
We help turn scattered screenshots, emails, notes, notices, letters and records into indexed packs, timelines, document schedules, draft narratives and issue lists that are easier to understand and act on.
Where a matter needs regulated or specialist professional input, we help identify that need and coordinate the next step through the right consultant, contractor or referral partner.
Professional support
Aurora Assist helps individuals, families and businesses manage difficult paperwork, correspondence, compliance and practical problems. Our work is supported by experienced professionals, including former SRA-regulated practitioners and specialist consultants. Where a matter needs regulated professional input, we make sure the right person is involved.
We can assist with practical advice, organisation, drafting support, document preparation, strategy support, handover notes and coordination across UK and US-related matters where appropriate.