Your Privacy
Morgan Freeman
Your Privacy is Our Priority: Our Commitment to Keeping Your Data Safe and Secure
We take your privacy very seriously. We will never sell your information to any third-party companies. We will only use your information to provide you with services and products. We will keep your information secure and encrypted in accordance with industry standards. We will also follow any applicable laws and regulations.
If you have any questions about how we use your data, please contact us. We are compliant with federal privacy mandates as well as the General Data Protection Regulations (GDPR) in Europe and UK GDPR post-Brexit. We are also compliant with other legislatures globally such as, but not limited to the Australian Privacy Act 1988.
Privacy Policy
Last updated: March 07, 2023
This Privacy Policy describes Our policies and procedures on the collection use and disclosure of personal information when You use our Services and tells you about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the service. By using Our Services You agree to the collection and use of information in accordance with this Privacy Policy. You also agree that such Personal Data is necessary in the facilitation of Our Services.
Interpretation and Definitions
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural form.
For the purposes of this Privacy Policy:
Account means the unique account created for You by Us in order to facilitate provision of Our Services to You.
Affiliate means an entity that controls is controlled by or is under common control with a party where control means ownership of 50% or more of the shares equity interest or other securities entitled to vote for election of directors or other managing authority.
Company references to ‘the Company’ ‘We’ ‘Us’ ‘Our’ in this Privacy Policy refers to Aurora Assist.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website containing the details of Your browsing history on that website among its many uses.
Country primarily refers to the United States of America but prevailing law in Your area will be followed.
Device means any device that can access www.aurora-assist.com such as a computer, cell phone or digital tablet.
Personal Data means any information that relates to an identified or identifiable individual processed in the course of Our business with You.
Service refers to both the website and business services We offer.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service to provide the Service on behalf of the Company to provide services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically either generated using the Service or from the Service infrastructure itself such as duration of a page visit.
Website refers to Aurora Assist accessible at www.aurora-assist.com
You means the Individual accessing the Service or using the Service or the Company or other legal entity on behalf of which such Individual is accessing or using the Service as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service We may ask You to provide Us with certain personally identifiable information that can be used to contact you and identify you. Personally Identifiable Information may include but is not limited to:
Email address
First Name and Last Name
Phone Number
Address
Usage Data
Depending upon the nature of Our Service to You We may also collect additional Personal information that may include
Birth Date
Payment Details
SSN
Usage Data
Usage Date is collected automatically when using the Service.
Usage Data may include information as Your Device’s Internet Protocol address (IP address) browser type browser version the pages of Our Service that You visit the time and date of Your visit the time spent on those pages' unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device We may collect certain information automatically including but not limited to the type of mobile device You use Your mobile device unique ID the IP address of Your mobile device Your mobile operating system the type of mobile Internet browser You use unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons tags and scripts to collect and track information and to improve and analyze Our Service. The technologies We may use include:
Cookies or Browser Cookies A Cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However if You do not accept Cookies You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies Our Service may use Cookies.
Web Beacons Certain sections of Our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs pixel tags and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics including recording the popularity of a certain section and verifying system and server integrity.
Cookies can be ‘persistent’ or 'session’ Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline while session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent cookies for the purposes set out below:
Necessary and Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with Services available through the Website and to enable you to use some of its features. They help to authenticate Users and prevent fraudulent use of user accounts. Without these Cookies the services that You have asked for cannot be provided and We only use these Cookies to provide You with those Services.
Cookies Policy and Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if Users have accepted the use of Cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember the choices You make when You use the website such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service including to monitor the usage of Our Service
To manage Your account to manage Your registration as a user of the Service or as a client customer of the Company. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user and/or client customer
For the performance of a contract the development compliance and undertaking of the purchase contract for the products items or services You have purchased or of any other contract with Us through the Service
To contact You to contact You by email telephone calls SMS or other equivalent forms of electronic communication such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities products or contracted services including security updates when necessary or reasonable for their implementation
To provide You with news exclusive offers and general information about other goods services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information
To manage Your requests to attend and manage Your requests to Us
For business transfers We may use Your information to evaluate or conduct a merger divestiture restructuring reorganization dissolution or other sale or transfer of some or all Our assets whether as a going concern or as part of bankruptcy liquidation or similar proceeding in which Personal Data is held by Us about our Service users is among the assets transferred
For other purposes We may use Your information for other purposes such as data analysis identifying user trends determining the effectiveness of our promotional campaigns and to evaluate and improve our Service products services marketing and Your experience.
We may share Your personal information in the following situations:
With Service Providers We may share Your Personal Data with Service Providers to monitor and analyze the use of Our Service to Contract You
For business transfers We may share or transfer Your Personal Data in connection with or during negotiations of any merger sale of Company assets financing or acquisition of all or a portion of Our business to another company
With affiliates We may share Your information with Our affiliates in which case will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries joint venture partners or other companies that We may control or that are under common control with Us
With business partners We may share Your information with Our business partners to offer You certain products services or promotions
With other users when you share Personal Data or otherwise interact in the public areas with other users such information may be viewed by all users and may be publicly distributed outside
With Your consent We may disclose Your Personal Data for any other purpose with Your consent
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (e.g. if we are required to retain your data to comply with applicable laws) resolve disputes and enforce our legal agreements.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time except when this data is used to strengthen the security or to improve the functionality of Our Service or we are legally obligated to retain this data for longer time periods
Transfer of Your Personal Data
Your information including Personal Data is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state province country or other governmental jurisdiction where the data protection laws may differ from Your jurisdiction however this does not override the prevailing data protection law in Your location as may from time to time be varied by Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such Personal Data represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and not transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update amend or delete Your information at any time by contacting Us to request access to correct or delete any Personal Data You have provided to Us.
Please note however that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions if the Company is involved in a merger acquisition or asset sale Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy
Law Enforcement under certain circumstances the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities which may include but is not limited to the courts, police, FBI and other government agencies as may from time to time make such requests
Other legal requirements The Company may disclose Your Personal Data in good faith belief that such action is necessary to comply with a legal obligation or protect and defend the rights or property of the Company or prevent or investigate wrongdoing in connection with the Service or protect the personal safety of Users of the Service or the public or to protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data but we cannot guarantee its absolute security and believe the same to be true of any company.
Children’s Policy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data please contact us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent We will take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country or area requires consent from a parent We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link You will be directed to that third party site. We strongly advise You to review the Privacy Police of every site You visit.
We have no control over and assume no responsibility for the content privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You have any questions about this Privacy Policy You can contact us by email privacypolicy@aurora-assist.com Alternatively, if You would prefer to speak to Us You can call us on: UK Customers +44 (0) 1242 909552 US Customers +1 (724) 262 1124